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 Course 1 > Unit 8 > Passage A > Exercise                                       Text Words & Expressions Translation
 Exercise  1

Direction: Answer the following questions according to the passage.


1 Why should you know the extension number before you make a telephone call?  
2 What information should you have with you in order to make an efficient telephone call?
 
3 What should you do in order to prevent making a second phone call?  
4 What should you use in order to take down the information of the call?
 
5 What is the passage about?
 

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