Nowadays you need to make phone calls every day. When you make a telephone
call
to an office, a
bank or any other places, it is useful to know the
extension
number of the person to be called. The
operator will know this, but it might
save any
delay if you
mention it first. Before you
dial, you should always have
the
necessary
information with
you.
In this way, you can make a correct and
useful telephone call.
You need a
list of points -- dates, time of
arrival and so on. This can
help you to make an
efficient telephone call.
Proper preparation may even
prevent you from making a second telephone call. You should use a telephone
pad
in order to take down the information of the call. 
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